Terms and Conditions

1. The Service

Onvera is a subscription-based platform that helps marketing agencies manage client workspaces, tasks, files, approvals and related collaboration with their clients' points of contact. We may add, change or remove features over time.

2. Eligibility and accounts

You must be at least 18 years old and capable of forming a binding contract. You are responsible for the accuracy of the information you provide, for all activity under your account, and for keeping your login credentials secure. Notify us promptly of any unauthorised use of your account.

3. Subscriptions, trials and billing

• New agencies receive a 30-day free trial of the Starter plan. No payment card is required to start the trial.
• After the trial, continued use requires a paid subscription (Starter, Studio or Scale), billed monthly in Indian Rupees (INR) at the prices shown on our pricing page.
• Paid subscriptions renew automatically each month until cancelled. By subscribing, you authorise us and our payment processor to charge your chosen payment method on each renewal date.
• Payments are processed by Dodo Payments, which acts as the Merchant of Record for your purchase. Dodo Payments handles billing and applicable taxes and may invoice you directly; your purchase is also subject to Dodo Payments' own terms, and billing and refunds may be routed through Dodo Payments.
• Prices are exclusive of applicable taxes unless stated otherwise. We may change prices on prospective notice; changes do not affect the period you have already paid for.
• Cancellation and refunds are governed by our Refund and Cancellation Policy.

4. Acceptable use

You agree not to: (a) use the Service unlawfully or in breach of third-party rights; (b) upload malware or attempt to disrupt or gain unauthorised access to the Service; (c) reverse engineer or resell the Service except as expressly permitted; or (d) use the Service to store or transmit content that is illegal, infringing or harmful. We may suspend accounts that violate this section.

5. Your content and data

You and your clients retain ownership of the content you upload ("Customer Data"). You grant us a limited licence to host, process and display Customer Data solely to provide the Service. You are responsible for having the necessary rights and consents for the Customer Data you upload, including any personal data of your clients. Our handling of personal data is described in our Privacy Policy.

6. Intellectual property

The Service, including its software, design and trademarks, is owned by us and our licensors and is protected by law. These Terms do not transfer any ownership in the Service to you.

7. Third-party services

The Service relies on third-party providers (including hosting, email, analytics and payment processing). Your use may be subject to those providers' terms. We are not responsible for third-party services we do not control.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free or secure.

9. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special or consequential damages, or for loss of data, revenue or profits. Our total liability arising out of or relating to the Service in any 12-month period will not exceed the amount you paid us for the Service during that period.

We maintain reasonable backups of the Service, but you remain responsible for retaining your own copies of critical Customer Data. To the maximum extent permitted by law, we are not liable for any loss of, or damage to, data, however caused.

10. Indemnity

You agree to indemnify and hold us harmless from claims arising out of your Customer Data, your use of the Service, or your breach of these Terms.

11. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access for breach of these Terms, non-payment, or as required by law. On termination, your right to use the Service ends, and we handle your data as described in our Privacy Policy, including the deletion grace period.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified through the Service or by email. Continued use after changes take effect constitutes acceptance.

13. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at New Delhi will have exclusive jurisdiction, subject to applicable law.

14. Contact

Kalythe Growth Studio — Email: kalythegrowthstudio@gmail.com — Address: 51/6 Old Rajinder Nagar, New Delhi 110060. See our Contact page for more.